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Research Shows That

Coaching Directly Affecting Profitability

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THE MOST SUCCESSFUL COACHING APPROACH:

Coaches work with senior managers and report back to leaders.

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WHEN MANAGERS FEEL HEARD ...

They are more Involved, and feel able to Influence the outcome.

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EMPOWERED MANAGERS ARE ...

Self-directed, Innovative problem solvers, and highly Engaged.

ML

Market Leadership

The ability to build a sustainable market leadership position.

B IQ

Behavior Intelligence

The ability to accurately explain, predict and influence team behaviors.

Biz IQ

Business Intelligence

The ability to achieve results, and sustainable profitable growth in business.

AccuMatch Behavior Intelligence

We make the complicated simple!

AccuMatch is a platform that provides coaches with an insight into Coaching Intelligence. It empowers coaches and leaders to predict and elicit positive actions = behaviors. The leading mission is to improve understanding and communications.

Nagui Bihelek is the research scientist, founder and CEO at the Behavior Intelligence Coaching and Leadership Academy has created a platform using psychology, artificial intelligence and a large collection of data, including a survey, (that solves a simple human problem) – The AccuMatch Behavioral Intelligence Assessment.

Taking the assessment allows you to map the unconscious habits in your neural networks (your brain). It exposes the behavioral patterns that are happening without your knowledge – blind spots!

AccuMatch Behavior Intelligence is a leadership and teams enabler for all industries. It rebuilds the culture of your business or company by dealing with:

  • Stress

  • Anxiety

  • Overwhelm

  • Procrastination

  • Confidence

  • Conflict

And begins to improve behaviors to get the best outcomes for the company like:

  • Teamwork

  • Collaboration

  • Accountability

  • Getting things done

As a result, the company has access to a proven science that makes the impossible possible. The ability to develop leadership and great teamwork that leads to great performance and great results.

Our Mission

Utilize behavior intelligence to help leaders and their teams consistently feel empowered, engaged, and self-directed in our increasingly digital, asynchronous and global working environments.

Important Facts:

COVID has forever changed the way we work.

Pre-COVID many companies were hesitant and somewhat skeptic about distributed workforce.

Today this new-norm comes with new challenges:

Leaders are recognizing that if they want true behavior change,

it needs to start at the top.

Forbes

Leaders are recognizing that if they want true behavior change,

it needs to start at the top.

World Health Organization estimates $1 trillion bill to deal with anxiety worldwide

80% of Companies struggle to figure out the best way to reduce stress due to physical isolation.

  • 31,700,000 small businesses in the USA, accounting for 99% (<500)

  • 81% have no employees, 19% (6M) have 20 - 499 paid employees

  • 31% are non-operational post-pandemic

  • 51% SMB owners are age 50 yrs + (70% are white men)

  • SMBs: Most likely to drive economic growth and innovation

  • Powerful story help “growing small businesses” (50 - 100 employees)

Deloitte

  • Leadership has changed significantly, post-pandemic

  • Leaders must intentionally act, respond, and rally teams differently

  • We must act quickly to take advantage of businesses that are switching to distributed workforces, opening up budget for “virtual team development”

The Behavior Intelligence Research Team.

The Intelligence To Transform

Technology in Phone Calls AI Calling Business

AI Voice: Stop Missing Calls and Losing Clients to Your Competition

March 04, 20254 min read

📅 LIVE Training Session – March 05, 2025
🎙 With: Nagui Bihelek

The Cost of Missed Calls

Let’s face it—every missed call is a missed opportunity. Whether it’s a potential client looking for your services or an existing customer needing support, the moment they don’t reach you, they’re moving on to the next business that picks up. Research shows that 78% of consumers choose to do business with the company that responds first. So if you’re missing calls, you’re handing business over to your competition.

But what if you could have AI answer calls, qualify leads, and book appointments 24/7—without lifting a finger? That’s exactly what we covered in our recent webinar on AI-Powered Call Management.


Why AI-Powered Call Management is a Game-Changer

AI Voice technology isn't just about answering calls—it’s about transforming the way businesses handle client interactions, improve efficiency, and close more deals. Here’s how:

🔹 AI Handles Calls Like a Pro

Instead of letting calls go to voicemail (which 85% of people don’t even listen to), AI answers instantly, guiding the caller through a natural conversation. It can collect their details, qualify leads, and even book appointments in your calendar.

🔹 Automated CRM Updates

AI doesn’t just answer calls—it logs every detail directly into your CRM. No more scribbling notes, forgetting key information, or losing leads in the chaos of your inbox.

🔹 Instant Lead Qualification

Not every caller is your ideal client. AI asks the right questions to determine whether a lead is worth pursuing and only escalates relevant calls to you or your team.

🔹 Call Routing & IVR (Interactive Voice Response)

With smart IVR, AI routes calls to the right department based on voice prompts, so customers aren’t stuck waiting or getting transferred a dozen times.


Step-by-Step: How AI Voice Works in Your Business

If you’re wondering how AI Voice fits into your workflow, here’s a simple breakdown:

Step 1: AI Answers the Call

  • No more missed calls—AI responds instantly, 24/7.

  • The caller is greeted with a natural, human-like AI assistant.

Step 2: AI Engages the Caller & Gathers Info

  • AI asks key questions to understand the caller’s needs.

  • It collects name, phone number, email, job title, and service inquiry.

  • Everything is stored in your CRM automatically.

Step 3: AI Qualifies the Lead

  • AI identifies if the caller is a potential client.

  • Based on the responses, AI can:

  • Book an appointment 📅

  • Route the call to a live agent 📞

  • Send automated follow-ups via SMS or email ✉️

✅ Step 4: AI Updates Your CRM & Follows Up

  • No more manual data entry—all details are logged.

  • AI can send a thank-you message or schedule a follow-up call.

  • If the lead isn’t ready to commit, AI nurtures them with personalized reminders.


Pro Tips from the Webinar


🔥 Speed Matters: The first business to respond wins 78% of the time. AI ensures you never miss the first touchpoint.

📊 Track Call Performance: Use AI analytics to monitor call volume, missed calls, and conversion rates.

🤖 Customize AI Scripts: Tailor AI responses to match your brand’s tone and ensure a seamless client experience.

📅 Sync AI with Your Calendar: AI can book and manage appointments directly into your scheduling system, reducing back-and-forth emails.

📢 Enhance Customer Experience: AI can handle FAQs, guide callers to the right department, and even personalize responses based on past interactions.

🚀 Automate Follow-Ups: AI doesn’t just answer calls—it sends reminders, confirmations, and even promotional messages to keep your leads engaged.


Real Business Impact: What AI Voice Can Do for You

📈 Boost Revenue & Lead Conversion

  • Businesses that respond first get 35-50% more conversions.

  • AI ensures you never lose a lead due to slow response times.

⏳ Save Hours of Manual Work

  • AI handles repetitive call tasks, so your team can focus on high-value activities.

  • Automating call logging and CRM updates eliminates human error and streamlines workflows.

📞 Provide 24/7 Customer Support

  • AI doesn’t take breaks—your business is always available.

  • Even after-hours, AI can answer FAQs, schedule appointments, and qualify leads.

🤝 Improve Customer Satisfaction

  • Clients appreciate instant responses and personalized interactions.

  • AI ensures every caller feels heard and valued, improving retention and referrals.


Ready to See AI in Action?

If you’re tired of losing leads due to missed calls, it’s time to let AI handle it for you.

👉 Try AI Voice for FREE with a 14-day trial at BizDMP.com and experience the difference firsthand!

🚀 Don’t let another lead slip away—let AI Voice answer, qualify, and book appointments for you 24/7.

AI for BusinessAutomated ConversionSales AutomationAI-powered call managementCall AutomationAI CRM IntegrationAI for sales callsAI Call answeringAI workflow automation
blog author image

Nagui Bihelek

My 40 years experience in transformation consulting, business re-engineering, business and executive coaching have led me down this journey for the past decade in neural transformation through behavior intelligence. I’ve been a master coach, and I have run a coaching firm for more than 10 years. I’ve gained several awards for my accomplishments in transformation and coaching, and I’ve pioneered several business ventures. As a coaching firm we coached over 445 business owners and leaders in a 10 year period. It always comes back to working with people.

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