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Research Shows That
Coaching Directly Affecting Profitability
THE MOST SUCCESSFUL COACHING APPROACH:
Coaches work with senior managers and report back to leaders.
WHEN MANAGERS FEEL HEARD ...
They are more Involved, and feel able to Influence the outcome.
EMPOWERED MANAGERS ARE ...
Self-directed, Innovative problem solvers, and highly Engaged.
ML
Market Leadership
The ability to build a sustainable market leadership position.
B IQ
Behavior Intelligence
The ability to accurately explain, predict and influence team behaviors.
Biz IQ
Business Intelligence
The ability to achieve results, and sustainable profitable growth in business.
AccuMatch Behavior Intelligence
We make the complicated simple!
AccuMatch is a platform that provides coaches with an insight into Coaching Intelligence. It empowers coaches and leaders to predict and elicit positive actions = behaviors. The leading mission is to improve understanding and communications.
Nagui Bihelek is the research scientist, founder and CEO at the Behavior Intelligence Coaching and Leadership Academy has created a platform using psychology, artificial intelligence and a large collection of data, including a survey, (that solves a simple human problem) – The AccuMatch Behavioral Intelligence Assessment.
Taking the assessment allows you to map the unconscious habits in your neural networks (your brain). It exposes the behavioral patterns that are happening without your knowledge – blind spots!
AccuMatch Behavior Intelligence is a leadership and teams enabler for all industries. It rebuilds the culture of your business or company by dealing with:
Stress
Anxiety
Overwhelm
Procrastination
Confidence
Conflict
And begins to improve behaviors to get the best outcomes for the company like:
Teamwork
Collaboration
Accountability
Getting things done
As a result, the company has access to a proven science that makes the impossible possible. The ability to develop leadership and great teamwork that leads to great performance and great results.
Our Mission
Utilize behavior intelligence to help leaders and their teams consistently feel empowered, engaged, and self-directed in our increasingly digital, asynchronous and global working environments.
Important Facts:
COVID has forever changed the way we work.
Pre-COVID many companies were hesitant and somewhat skeptic about distributed workforce.
Today this new-norm comes with new challenges:
Leaders are recognizing that if they want true behavior change,
it needs to start at the top.
Forbes
Leaders are recognizing that if they want true behavior change,
it needs to start at the top.
World Health Organization estimates $1 trillion bill to deal with anxiety worldwide
80% of Companies struggle to figure out the best way to reduce stress due to physical isolation.
31,700,000 small businesses in the USA, accounting for 99% (<500)
81% have no employees, 19% (6M) have 20 - 499 paid employees
31% are non-operational post-pandemic
51% SMB owners are age 50 yrs + (70% are white men)
SMBs: Most likely to drive economic growth and innovation
Powerful story help “growing small businesses” (50 - 100 employees)
Deloitte
Leadership has changed significantly, post-pandemic
Leaders must intentionally act, respond, and rally teams differently
We must act quickly to take advantage of businesses that are switching to distributed workforces, opening up budget for “virtual team development”
The Behavior Intelligence Research Team.
The Intelligence To Transform
How to Train an AI Chatbot to Handle Customer Inquiries & Book Appointments on Autopilot!
📅 LIVE Training Session – March 19, 2025
🎙 With: Nagui Bihelek
AI chatbots have revolutionized the way businesses handle customer interactions, lead qualification, and appointment scheduling. By automating these processes, businesses can engage customers instantly, reduce response times, and focus on high-value tasks. Here’s how to set up and optimize an AI chatbot for maximum efficiency.
Setting Up an AI Chatbot in Minutes
Deploying an AI chatbot doesn’t require coding expertise. With the right tools, any business can implement one quickly:
Choosing the Right Chatbot Platform: A chatbot must integrate seamlessly with websites and CRMs to create a smooth, automated workflow.Look for platforms that offer:
No-code setup for easy deployment.
API integrations with your existing tools.
AI-powered natural language processing (NLP) for smart conversations.
Training the Chatbot: Feeding it with FAQs, business details, and common inquiries ensures it delivers accurate responses.
Customizing Responses: Tailoring responses allows the chatbot to understand user intent and interact naturally. A chatbot should feel natural and human-like. Achieve this by:
Personalizing responses based on user inputs.
Setting up multiple variations of answers for a dynamic conversation.
Using AI to detect intent and adjust responses accordingly.
Testing & Optimization: Running test scenarios fine-tunes responses and workflows for better accuracy and efficiency.
Smart Automations for Customer Engagement
AI chatbots go beyond answering basic queries—they actively enhance customer engagement by automating key processes:
Lead Qualification: Pre-set questions help identify potential customers, allowing businesses to prioritize the right leads.
Automated Appointment Booking: Seamless integration with Google Calendar and scheduling tools eliminates manual booking.
24/7 Customer Support: AI chatbots handle inquiries anytime, ensuring customers receive instant assistance without human intervention.
Real-World Applications
Businesses across industries are leveraging AI chatbots to enhance efficiency and customer satisfaction:
E-commerce Support: Answering product-related questions, processing orders, and offering recommendations.
Service-Based Businesses: Automating lead qualification and scheduling consultations for coaches, consultants, and agencies.
Customer Support Teams: Handling routine inquiries instantly, freeing up human agents for more complex issues.
Healthcare & Clinics: Scheduling appointments, sending reminders, and providing patient information.
Real Estate & Sales: Pre-qualifying leads, setting up property viewings, and answering property-related questions.
Optimizing Chatbot Performance
A chatbot is only as effective as its ongoing optimization. Here’s how to maximize performance:
Regular Updates: Keeping FAQs and chatbot data up-to-date ensures relevance and accuracy.
Performance Analysis: Monitoring chatbot interactions helps identify areas for improvement.
Personalization: AI-powered sentiment analysis and user data allow for more tailored, engaging responses.
Escalation to Human Agents: Ensure seamless handoff to human support when needed for complex queries.
AI Chatbots: The Future of Customer Engagement
AI chatbots offer a scalable, cost-effective way to enhance customer experiences and drive business growth. By automating repetitive tasks, businesses can streamline operations, improve lead conversions, and provide top-notch customer support—without lifting a finger.
🚀 Want to see it in action? Try it firsthand at BizDMP.com with a free 14-day trial and start automating customer interactions today!
#AIChatbot #Automation #CustomerSupport #BusinessGrowth #LeadGeneration #AIforBusiness #ChatbotMarketing #ConversationalAI #AppointmentScheduling
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